Refunds, Payments and Cancellation

Current availability

Subscription checkout is currently unavailable. Sandbox transactions are tests, collect no real payment and grant no live paid access. Published monthly prices remain unchanged.

About this policy

Flieva LLC, company number 2026-002099858. Registered office: 30 N Gould St, STE R, Sheridan, WY 82801, United States. Subscription fees cover Flieva software only, not recruitment, job placement, government fees or university fees. Paystack is the intended payment processor for Flieva subscriptions. Checkout is not connected yet, and no subscription payment can currently be collected. When enabled, the checkout will show the amount, currency, taxes and renewal terms before payment. Flieva remains responsible for its service and refund policy. For billing or refund requests, contact billing@flieva.com. Paystack payment-processing terms are available at Paystack terms and privacy information.

Refund eligibility

Flieva offers a 30-day money-back guarantee. Request a full refund of a Flieva subscription payment within 30 days of that payment, including renewal payments. You do not need to show a technical fault to qualify. This covers Flieva software subscription payments, not payments made to employers, governments, universities or other third parties. After 30 days, contact us about duplicate charges, billing errors or service problems. Nothing in this policy reduces refunds or other remedies required by law.

Consumer withdrawal and mandatory rights

Where your country's law provides a withdrawal period, you may exercise it within the applicable time limit, including eligible 14-day rights for an initial subscription purchase. Renewal payments and digital delivery may have different rules. We do not treat use of Flieva alone as a waiver of your rights. Any legally valid waiver requires the consent and acknowledgment required by applicable law. Nothing in this policy limits mandatory consumer remedies or any greater rights applicable to your purchase.

How to request a refund

On Flieva.com, open Billing from the website footer, then select Contact billing@flieva.com to open your email application and send a refund request. Include your Flieva account email, payment receipt or transaction reference, and reason for the request. You can also email billing@flieva.com directly. You may also use the support or refund option linked in your payment receipt. Never send card numbers, passwords or verification codes. Contact support@flieva.com for technical assistance. Paystack is the intended payment processor for Flieva subscriptions. Checkout is not connected yet, and no subscription payment can currently be collected. When enabled, the checkout will show the amount, currency, taxes and renewal terms before payment. Flieva remains responsible for its service and refund policy. For billing or refund requests, contact billing@flieva.com. Paystack payment-processing terms are available at Paystack terms and privacy information.

Refund processing

Approved refunds are returned to the original payment method where possible. Processing and bank posting times vary; we do not promise instant receipt. Applicable statutory refund deadlines remain binding. Access funded by a refunded payment ends when the refund is confirmed. Duplicate requests do not result in duplicate refunds.

Subscription cancellation

You can stop future renewal through the subscription-management link in your receipt or by contacting billing@flieva.com. Cancellation normally takes effect at the end of the current billing period, with access continuing until then. Canceling renewal does not automatically refund an earlier payment. Checkout discloses the price, taxes, billing period and renewal terms before purchase.

Updated 11 October 2026.