FlievaYour journey, better prepared
Support
Accounts and tools
For help using Flieva, account deletion, accessibility, privacy requests, legal notices and parental consent reviews.
Email support@flieva.comBilling and refunds
For subscription charges, cancellation, refund requests and payment problems.
Email billing@flieva.comGeneral enquiries
For company enquiries, feedback and partnerships.
Email hello@flieva.comAlerts
alerts@flieva.com is our notification address. For help with reminders or changing notification preferences, contact Support.
Get help with alertsThese buttons open your email application. Send the email to submit your request. Never include passwords or verification codes.
Parent or guardian consent
Independent accounts are for ages 18 and above. A parent or legal guardian must sign in, sign the consent form and obtain Support approval before a young person aged 13–17 receives supervised access. Under-13 accounts are not offered.
Open parental consent formAccount deletion
Sign in and open My account to submit a deletion request, or email us from your registered email address. We will verify ownership, explain any legally required retention and confirm when deletion is complete.
What support covers
Our support team are not recruitment agents or immigration agents. We can help you use Flieva and understand its tools. We do not provide legal or immigration representation. For an application decision or personal legal advice, contact the responsible authority or an authorised adviser.