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Select Request a refund below. Include your account email, country of residence and payment reference; a reason is optional. Requests are assessed under our refund policy; mandatory consumer rights remain protected. Paystack processes naira (NGN) subscription payments and Stripe processes US-dollar (USD) subscription payments. Checkout shows the naira charge amount and monthly renewal terms before payment. On the naira checkout, other displayed currencies are estimates and Paystack charges in NGN. Automatic renewal applies only when selected before a card payment; one-time payments do not renew. Flieva’s 30-day refund guarantee and applicable mandatory consumer rights remain available. Flieva remains responsible for its service and refund policy. For billing or refund requests, contact [email protected]. Paystack payment-processing terms are available at Paystack terms and privacy information.
Refund and cancellation policy · Request a refund
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Request a refund
Your request is assessed under Flieva’s existing 30-day guarantee and the mandatory consumer rights applicable to your purchase. Paystack processes approved refunds; its processing terms do not override your legal rights.