International Customer Support Executive | Voice, Chat & Email Process Specialist

We are seeking a Customer Service Representative to join our team. The role involves handling voice, email, and chat interactions in a hybrid work environment based in Vikhroli. Key responsibilities Handle inbound voice calls from customers. Respond to customer inquiries via email. Manage live chat support sessions. Maintain accurate records of all interactions. Provide feedback to improve processes and service levels. Required qualifications Minimum 1 year experience in a call center or customer support role. Fluent English communication skills. Proficiency with voice, email, and chat platforms. Ability to provide required documents (salary slips, offer letter, relieving letter). Nice to have Experience with CRM tools. Familiarity with hybrid work setups.