ServiceNow WSD BPC

NOTE: DO not post this JD on LinkedIn and don’t mention Client name in JD /RTR/Mass Mail ServiceNow WSD BPC REMOTE *Role summary.* Act as the functional bridge between business stakeholders and the implementation team by driving discovery, requirements gathering, process design, and solution validation activities. *Key responsibilities* - Conduct business workshops. - Gather and validate requirements. - Perform fit-gap assessments. - Create user stories and acceptance criteria. - Configure functional elements and validate solution behavior. - Support testing, training, and deployment activities. - Assist with stakeholder sign-offs and Hypercare support. *Experience* - 5+ years ServiceNow functional consulting experience. - Strong business analysis and workshop facilitation skills. - Experience in WSD, FSM, EAM, ITSM, or workplace transformation programs.