FlievaQueensland Government SmartJobs
Customer Insights and Reporting Officer (Customer Portfolio Management)
Public Trust Office
Sponsorship not confirmed
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About the job
Use data to spot emerging service risks, support delivery teams and help keep customer needs at the centre of our work. Queensland Public Trustee is establishing a statewide Customer Portfolio Management (CPM) function to strengthen whole-of-portfolio oversight across Financial Administration as our service delivery model evolves. As Customer Insights and Reporting Officer, you will help turn customer and operational data into insights that identify emerging service delivery risks and support timely action.
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