DTS Site Technician

MinRes can offer you! ASX 200 Company - A dynamic global leader with cutting edge innovation We invest in your career, with a focus on leadership, upskilling, training and development programs Live Your Best Life! Our benefits offer you access to deals, support and discounts to help you unlock the important things in Life – Health, Family, Recreation and Your Future with MinRes The opportunity: As a DTS Site Technician, you will work closely with IT Operations and the Infrastructure team to deliver high‑quality technical support, assist with the rollout of IT projects and maintain a strong focus on customer service and relationship building. This is a hands‑on role requiring problem‑solving skills, strong troubleshooting abilities and the capability to operate effectively in fast‑paced environments. In this position, you will report directly to the Superintendent - IT Infrastructure, commencing on an 8D6X roster based at our Onslow site operation flying from Perth. Key responsibilities: Provide onsite technical support to end users across various regional locations Deliver excellent troubleshooting and problem‑solving solutions for Windows desktop environments and Office 365 applications Work with networking technologies including switching, routing, firewalls and wireless systems Apply knowledge of MS Exchange, Active Directory, Office 365 and Azure Assist with virtualisation systems such as Hyper‑V and VMware Manage incidents, requests, and problem resolution in ServiceNow Support the implementation and rollout of IT projects onsite Deliver professional and timely customer service with clear communication Build and maintain strong relationships with end users Work collaboratively within the IT support team to resolve issues or deploy equipment remotely What is required: Relevant Tertiary Technology Qualification or Industry Certifications highly regarded Excellent knowledge of Windows Desktop Environment and Office 365 Knowledge of networking including switching,