Relationship Manager - SME Business Banking

We are currently seeking an experienced professional to join our team in the role of Relationship Manager, SME Business Banking. This role will be based out of our Cardiff office. As a Relationship Manager, your key goal will be to operate as a person of influence to our customers with a turnover of between £2m and £25m and ensure you deliver world-class customer service. In this role you’ll: Manage an existing portfolio of 50-70 clients, focusing on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network Serve as an ambassador for HSBC by developing the bank’s profile in the local business and wider community Support customers - placing their needs at the forefront of all that we do, and setting world-class standards Identify new business opportunities and nurture existing relationships Build relationships with local professionals and business owners who can introduce new clients and opportunities Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime, and regulatory risk Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions To be successful in this role you should meet the following requirements: Experience of working in Business/Corporate Banking Relationship management or client management experience with a passion for delivering outstanding customer service Business development skills with a track record of account expansion and winning new business Commercial lending skills and experience Excellent written and verbal communication skills with the ability to influence and share information in a clear, concise and accurate way Comprehensive understanding of risk management A full driving licence to attend face-to-face meetings with customers across South & Mid Wales and Borders Job Data by YubHub .