Claims Technician

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. As a Claims Technician, you'll be the first point of contact for customers, guiding them through the claims process. You'll be the calming voice after a homeowner discovers water flowing into their property following floods. You'll explain complex details to relieved claimants and have contractors praising your organisational skills. The role requires both empathy and initiative – clear communication helps customers feel supported, while independent thinking keeps claims moving forward. You'll work in a supportive team, either from home or in our bright, collaborative office. We offer comprehensive training to develop your skills, and the chance to earn a prestigious industry qualification (Chartered Institute of Loss Adjusters' Cert CILA). The skills you will have when you apply: Experience in a claims environment, ideally property claims Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You'll explain complex details clearly, and negotiate fair settlements for all A commitment to work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification What we’ll give you for this role: Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) Holiday allowance of 25 days plus bank holidays Flexible working from our office or your home Private healthcare plan (including pre-existing conditions) Life assurance Employee assistance programme for employee wellbeing Group Income Protection Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications Discounts on various products and services Job Data by YubHub .