Funeral Arranger

Join our friendly team at Co-op Funeralcare in London as a Funeral Arranger, helping families say goodbye to loved ones. You'll earn £15.22 per hour, plus London Allowance and benefits, working full-time 37.5 hours a week, Monday to Friday, 9am to 5pm. No prior experience in the funeral industry is required; we provide comprehensive training and ongoing support. What you'll do: Build and maintain positive relationships with clients and the community Support clients in person and over the phone, arranging family visits and answering questions Ensure the funeral home is clean, safe, and welcoming, reporting maintenance issues Use digital systems to manage client documentation, funeral arrangements, and invoicing Support with manual handling of coffins and assist in preparing the deceased Update client management applications with accurate and timely information What you'll bring: Good communication skills, verbally and in writing Ability to work with numbers and perform basic calculations Keen eye for detail and accuracy Good IT skills, using various technology devices and systems Passion for delivering great service and building relationships High levels of empathy, discretion, and care Physical ability to carry out tasks like moving coffins Benefits: 30% off Co-op branded products and 10% off other brands 23 days' holiday (pro-rata) Pension with up to 10% employer contributions Employee Assistance Programme Virtual GP and free eye tests Career development opportunities Friendly, supportive team Access to Stream, a money management app Job Data by YubHub .