Customer and Trading Manager - Nightshift

We are seeking a Customer and Trading Manager to lead our nightshift team at our Brighton store. As a Customer and Trading Manager, you will be responsible for delivering all replenishment activities across the store, prioritising deliveries, organising the warehouse, and replenishing shelves. You will also be responsible for managing a team, ensuring standards are met, and providing brilliant customer service. The role involves leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store. Making sure that standards are brilliant come morning so we’re ready to serve our customers. People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary. The salary for this role is £31,700. To be successful in this role, you will need to have: A track record of delivering brilliant customer service and coaching colleagues to do the same. Experience of leading a team in a fast-paced, customer-facing environment , you’ve motivated others, driven performance, and kept operations running smoothly. Operational leadership skills , you’ve taken responsibility for store operations in the absence of more senior managers. Demonstrated success in meeting or exceeding KPIs , whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact. Has managed employee relations issues, including performance and absence management. In return for your hard work, we offer a range of benefits, including: Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension – we’ll match 4-7.5% of your pension contributions. Sainsbury’s share scheme – build up an investment at discounted rates. Wellbeing support – access to emotional support, counselling, legal and financial advice. Colleague networks – link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. Job Data by YubHub .