Home Medical Equipment Coordinator

The Home Medical Equipment Coordinator is responsible for the intake, coordination, and timely implementation of Home Medical Equipment (HME) and supply orders. Acting as a key liaison among referral sources, providers, patients, and internal service lines, this role ensures accurate documentation, verifies medical necessity, and maintains clear communication throughout the order process. The coordinator manages patient orders from start to finish, including reviewing referrals, coordinating deliveries, and providing essential patient education. They also facilitate one-on-one equipment set-ups or fittings, ensuring patients and caregivers are properly instructed on the use, care, and safety of the equipment provided. If in a Field / Delivery role, the coordinator is responsible for making timely deliveries of Home Medical Equipment (HME) products and supplies to customers. Essential Functions Delivers exceptional customer service by promptly and courteously responding to phone calls, emails, chats, and in-person inquiries Coordinates patient intake and order processing by gathering referral information, entering data into the Electronic Medical Record (EMR), and verifying insurance benefits or self-pay status at the time of intake Manages the delivery and fulfillment of medical equipment and supplies, selecting appropriate delivery methods to meet patient and company needs Supports patient discharges and transitions of care by working closely with hospital liaisons and case managers Provides one-on-one patient support, including equipment education, fittings, and verifying that equipment selections align with physician orders and patient-specific needs Benefits We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Scheduled Weekly Hours: 40 Hourly Range: $19.50 - $26.48 Job Data by YubHub .