Senior Vice President, Customer Solutions Center, Australasia

We are seeking a Senior Vice President, Customer Solutions Center, Australasia to lead the development of better solutions and bundles for prioritized customer segments in markets. The Customer Solutions Center is a new structure that enables Mastercard to drive growth, influence, and revenue by creating and selling compelling data-driven, scalable needs-based solutions. As a strategic and execution-driven role, the Customer Solutions Lead will understand market, segments, and customer needs, translate market strategy to solutions, and enable knowledge sharing. Key responsibilities include: Understanding overall market strategy, industry trends, and customer needs Working with the market president to prioritize opportunities Compiling solutions to deliver meaningful value for the customer base Empowering account managers and business developers to identify and pursue opportunities Managing the capacity and focus of solution architects and product specialists Building agile 'squads' for complex opportunities Tracking performance and taking necessary actions to improve it Providing market intelligence and requirements to regional Product Management and Product Development teams Driving Mastercard strategic solutions and products Understanding new products and capabilities Owning the agentic payments strategy Supporting market development and segment heads with market intelligence and insights Integrating acquired capabilities into the customer solutions center Sharing best practices with other Customer Solutions Centers Identifying gaps and requiring additional investment in the customer solutions center Required skills and qualifications include: Strong understanding of industry trends and market intelligence Good understanding of regionally relevant Mastercard products, services, and solutions Solid product management knowledge and experience Knowledge of new technologies and methodologies Detailed payments experience Solid leadership and cross-functional team management experience Proven ability to influence and motivate others High energy and strong people leadership Strong analytical and financial understanding Good understanding of product technology and APIs Strong interpersonal skills Strong negotiation skills Job Data by YubHub .