Community Manager - AntiSocial

We're looking for a Community Manager to join our team. You'll be the voice behind some exciting gaming and entertainment brands, building engaged online communities and creating meaningful connections with passionate audiences. You will manage day-to-day community engagement across social platforms, including Instagram, TikTok, Facebook, X, YouTube, Reddit, and Discord. Your responsibilities will also include monitoring and responding to comments, DMs, mentions, and conversations in a timely, thoughtful, and brand-appropriate way. You will develop and maintain authentic brand voices, adapting tone and messaging across different clients and audiences. Building relationships with passionate fan communities, creators, influencers, and brand advocates through meaningful engagement will be a key part of your role. You will identify opportunities for brands to participate in relevant cultural moments, gaming conversations, trends, and online communities. You will also support social campaigns, product launches, activations, and always-on content programs in collaboration with social, creative, and account teams. Your role will involve monitoring online sentiment, flagging potential issues, and escalating sensitive conversations or reputational risks when needed. You will track community performance, engagement metrics, and audience sentiment, translating findings into actionable insights and recommendations. You will support the strategy team with social listening, audience research, competitive analysis, and trend identification. You will contribute to brainstorms, campaign planning, strategy presentations, and reporting, bringing forward ideas informed by community insights and audience behaviours. You need to stay up to date on platform changes, gaming culture, internet trends, and evolving community management best practices. What You'll Bring 2+ years of experience in community management, social media, or a related digital marketing role, ideally within an agency environment. A strong understanding of social media platforms, online communities, and how audiences engage with brands. Excellent written communication skills, with the ability to write engaging, clever, and on-brand responses. A natural ability to adapt your tone of voice across different brands, audiences, and platforms. A genuine passion for internet culture, gaming, entertainment, fandom, and what's happening online. An understanding of what makes fan-driven communities tick and how brands can participate in those spaces authentically. Strong organizational skills and the ability to manage multiple clients and communities at once. Experience using social media management and listening tools such as Sprout Social, Hootsuite, Brandwatch, or similar platforms. Good judgment when handling sensitive conversations, customer concerns, or potential brand issues. A proactive, collaborative mindset and the ability to spot opportunities without always being asked. Comfortable working in a fast-paced, creative agency environment where priorities can shift quickly. Bonus Points! Experience playing Magic: The Gathering is a plus. Experience working with gaming, entertainment, fantasy, or pop culture brands. An interest in trading card games, tabletop gaming, fantasy worlds, collectibles, or gaming communities. Familiarity with fan-driven marketing, product launches, or community-focused campaigns. A passion for storytelling, world-building, and creating work that resonates with dedicated audiences. Additional Info Monday - Thursday in office (Fridays are remote optional) Flexible time off, including paid vacation and sick days Consistent culture and team-building events Employee recognition and incentive programs Seasonal celebrations and gatherings throughout the year Office lunches Branded company swag Access to industry events, learning opportunities, and non-profit outreaches Dog-friendly offices Unlimited coffee, drinks, and snacks Flex work and travel options Comprehens