Insurance Claims Manager - Drought Specialty (Temporary Contract)

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We are looking for an Insurance Claims Manager - Drought Specialty to join our team in Saint Herblain on a temporary contract basis, starting from mid-November 2026. As an Insurance Claims Manager - Drought Specialty, you will: Contact insured clients by phone or email to understand the circumstances of their claim and qualify the case Apply insurance conventions and management rules associated with the case file Analyse insurance documents, verify completeness, and follow up as needed Explain the claims process and provide educational guidance Schedule expert interventions and coordinate internal and external stakeholders Record actions in our systems, adhere to processes, and contribute to a smooth customer journey To succeed in this role, you should: Have a passion for customer relations and empathy Possess strong organisational skills Ideally have previous experience in administration, insurance, customer service, or contact centres Be comfortable with telephone and written communication Be able to manage multiple cases simultaneously Demonstrate teamwork and adaptability Have good computer skills We offer: Quarterly bonuses RTT (time off in lieu) Meal vouchers Teleworking (3 days a week after training) Flexible working hours (start between 8am and 9:30am, finish between 4:30pm and 6:30pm) Leisure CSE (employee benefits) Family health insurance (with optional top-up) 50% reimbursement of transportation costs The salary for this role is €24,700. At Sedgwick, inclusion guides our choices. All applications are considered fairly and with respect for differences. Job Data by YubHub .