Customer Consultant

We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG. As a Customer Consultant, you will provide demand-oriented advice on our comprehensive range of financial products and build sustainable customer relationships through personal conversations and telephone contact. Key Responsibilities: Provide independent, needs-based advice on financial products Build and maintain long-term customer relationships Take responsibility for customer care in your branch Collaborate closely with your branch team Organize your workday independently and serve as a competent contact for customers on financial matters Requirements: Sales talent with enthusiasm for working with people from diverse backgrounds Successful commercial training, ideally as a bank clerk, or several years of professional experience, preferably in customer consulting or sales Quereinsteiger (lateral entrants) with a passion for working with people are welcome High service competence and resilience in everyday work, as well as openness to rapidly changing conditions Strong interest in financial topics and economic interrelationships Benefits: Secure, permanent, and responsible job in a motivated and helpful team Attractive salary, including Christmas and holiday pay, and performance-related remuneration Our collective bargaining agreement offers a 38.5-hour week for a balanced work-life balance Part-time employment possible by agreement We offer clear career paths and diverse development opportunities Additional Benefits: Emotional well-being: offers such as counseling in difficult life situations and mental health promotion Physical fitness: offers such as comprehensive check-ups, vaccination offers, and healthy lifestyle counseling Social networking: support through pme family service, fitness center job, flexible working time models, and a culture of diversity, equal opportunities, and participation Financial security: offers such as contribution plans for old-age provision, employee bank services, company bicycle, or Germany ticket Job Data by YubHub .