Customer and Trading Manager - Online

Be the first to apply for the Customer and Trading Manager - Online role at Sainsbury's Supermarkets Ltd, located in St. Leonards-On-Sea, East Sussex, United Kingdom. The successful candidate will be responsible for planning and orchestrating the delivery of an online picking and delivery team to ensure the success of the in-store online service. They will be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all online and in-store customers. Key responsibilities include: Planning and orchestrating the delivery of an online picking and delivery team Engaging and coaching a large team of shoppers and drivers Collaborating with other managers to ensure the success of the shopping experience Managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate The ideal candidate will have previous line management responsibilities in a fast-paced, operational environment, provide brilliant customer service, and coach a team to do the same. They will also have experience in managing disciplinaries, performance issues, and other employee relations issues. In return, Sainsbury's Supermarkets Ltd offers a competitive salary, ranging from £31,700, depending on experience, as well as a range of benefits, including: Discount card with 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat Annual bonus scheme Free food and hot drinks provided in stores Generous holiday entitlement, maternity, and paternity leave Pension matching 4-7.5% of contributions Sainsbury's share scheme Wellbeing support, including emotional support, counselling, legal, and financial advice Colleague networks and Cycle to Work scheme The company is committed to being a truly inclusive retailer, providing a range of development opportunities, including mentorship, training, and career progression pathways. Job Data by YubHub .