Operations Manager

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience. The Operations Manager is a member of the Store Management team and plays a crucial role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service. Responsibilities Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Essential Functions Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with action plans for operational and service improvement Assist customers with their questions, problems and complaints Promote CVS customer service culture Requirements Deductive reasoning ability, advanced analytical skills and computer skills Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required Benefits Medical, dental, and vision coverage Paid time off Retirement savings options Wellness programs Pay Range $20.15 - $34.15 Job Data by YubHub .