Learning & Instruction Lead, Academy

OpenAI Academy helps people develop the skills and judgment to use AI effectively in their work and communities. We're looking for a Learning & Instruction Lead to own the design, delivery, and ongoing improvement of Academy's learning programs. Responsibilities: Define competencies and learning paths for priority Academy audiences and community trainer and advisor roles. Lead in-person and virtual workshops, hands-on labs, and priority Jams. Create polished, ready-to-deliver curriculum, presentations, interactive learning experiences, and facilitator and participant resources. Use AI directly in the design and production workflow to prototype, build, test, and refine training materials. Partner with Customer Education and Technical Success to adapt shared resources for Academy audiences and keep programs current as products and learner needs change. Test demos and activities in the accounts and environments learners will use. Own training and credential requirements for community trainers and advisors. Prepare and coach instructors and mentors through train-the-trainer sessions, practice, and reusable guidance. Partner with Academy program and partnerships colleagues to scope learning experiences. Manage external learning partners and coordinate internal contributors to develop, launch, and improve Academy programs. Use learner work, feedback, and recurring product friction to improve programs and inform relevant internal teams. Requirements: Have a track record of designing and delivering practical adult learning, customer education, technical enablement, or workforce training. Have taken a learning program from design through launch and ongoing operation. Are an exceptional live instructor with a track record of leading engaging, hands-on sessions. Use ChatGPT and Codex confidently to build, test, and refine practical demonstrations and learning resources. Are an excellent learning designer who can translate an audience need into clear objectives, well-sequenced instruction, meaningful practice, and useful evidence of learning. Have a portfolio of fully polished training resources that you personally created and brought to delivery quality. Have coached instructors or partners and can define observable standards for teaching readiness and quality. Nice to Have: Train-the-trainer programs, facilitator networks, or partner-led education. Learning assessment, accessibility, localization, or delivery to nonprofit, small-business, education, and workforce audiences. Familiarity with APIs, agents, and evaluations to support collaboration with technical instructors and appropriate builder content. OpenAI offers a salary of $171K - $252K. Job Data by YubHub .