Faulty Returns Operative

As a Faulty Returns Operative at NEXT, you will play a crucial role in the receiving warehouse, ensuring that products are inspected and handled with care. Your responsibilities will include: Conducting thorough quality checks on stock to ensure it is fit for purpose and accurately recorded Processing damaged, used, and faulty products with a focus on recovery Identifying and logging fraudulent items, and escalating them to the fraud team for investigation Inspecting and repacking products with attention to detail Communicating any issues with product care, handling, and packaging to the site team Conducting audits to identify areas for improvement in processes and product care Maintaining accurate departmental paperwork To succeed in this role, you will need: The ability to make objective decisions based on facts High attention to detail in all aspects of the role The ability to work as part of a team or independently Excellent communication skills Proficiency in Google Suite Flexibility with working hours and willingness to work additional hours Punctuality and reliability In return, NEXT offers a range of benefits, including: Sharesave scheme 25% off most NEXT, MADE, Lipsy, Gap, and Victoria's Secret products Generous bonus scheme Restaurants with affordable food options Discounts at Staff Shops Free on-site parking 10% off most partner brands and up to 15% off Branded Beauty Exclusive offers from over 3,500 retailers through the online benefits platform Financial Wellbeing resources Apprenticeship opportunities Support Networks Job Data by YubHub .