Customer Marketing Lead, Strategic Programs

Ramp's Enterprise Marketing team helps win and grow large accounts. As Customer Marketing Lead, you'll own a portfolio spanning the Customer Advisory Board, co-marketing programs, and reference programs. You'll build relationships with CFOs, finance leaders, and customers' Communications and Marketing teams. Responsibilities: Plan and execute customer programs, including calendars, goals, and cross-functional responsibilities Lead the Customer Advisory Board, recruiting members and building relationships Run the Know Your Customer program, coordinating employee engagement and communications Develop customer launch and co-marketing programs with customers' executive teams Build and scale customer reference and advocacy programs Partner with Events to recruit and prepare customer speakers Coordinate customer participation in the Times Square billboard Manage customer asks across Sales, account teams, and other departments Requirements: Experience building customer programs at a high-growth B2B company Credibility with Fortune 500 C-suite and VP-level customers Ability to set goals, report on coverage and engagement, and explain customer participation's impact Strong cross-functional partnership and written/verbal communication skills AI fluency and practical automation skills Systems thinking and experience building workflows and reporting Nice-to-haves: Experience in fintech or B2B SaaS, particularly with enterprise customers or finance leaders Experience launching or scaling a CAB, customer reference program, or advocacy function Experience partnering with Creative, Content, or Events on customer co-marketing and recognition Benefits: Flexible PTO Centralized home-office equipment ordering Health and wellness stipend Budget for intra-office travel Weekly coffee stipend 100% medical, dental & vision insurance coverage in the US 401(k) with employer match Parental leave and pet insurance Job Data by YubHub .