IT PMO Director

The IT PMO Director is an industry leader responsible for overseeing operational, financial, and quality delivery of a portfolio of projects conducted within Global Project Delivery. The IT PMO Director with the mentoring and support of the Senior/Executive IT PMO Director is expected to serve as the voice of the customer, ensuring effective project design and execution while fostering strategic relationships to grow the business. The IT PMO Director is responsible for the line management and talent development of assigned project management staff with an emphasis on developing and improving consistent project management excellence. Project Delivery Responsible for project delivery within the portfolio with regards to agreed time, scope, cost, quality, successful outcomes, and project value Ensure that projects within portfolio are delivered meeting GxP Quality compliance rules and regulations as it applies to IT projects Part ownership of the global budget/P&L for the project portfolio, including top line growth, operating margin, project cost variance, forecasting, expense management, and other business metrics Supports a culture of project management excellence whereby project leaders have a deep understanding of their role and responsibility to ensure project success for the business and their clients across the region Implements and enables consistent issue escalation and resolution Ensures that assigned staff understand and perform consistently according to defined operational, financial, and quality performance and process standards Uses established operational, financial, and quality metrics and reporting dashboards to assess resource needs and staff performance for assigned staff Supports the development and implementation of consistent project tools, templates and reports that deliver informative performance metrics and other critical information to stakeholders Champions operational, financial, and quality delivery - encompassing consistent quality while mitigating risk and assuring patient safety, data integrity and regulatory compliance Ensure that Steering Committee is established for all projects in the portfolio and PMs either lead or co-lead the meeting with the business to ensure that leadership is kept appraised of status, upcoming activities, dependencies, risks, and roadblocks Develop an understanding of Agile ways of working and Product mindset and assist in moving the organization towards adopting these ways of working Business Development Support the Portfolio Management processes established by leadership In collaboration with relevant departments, support presentations for new projects and client business as required May take on responsibilities on new project opportunities Contribution to business development strategies and helping to identify key winning factors as per the business/client Oversight of the project proposal development stage, review of executive summary of the proposal, responsible for final review of the proposal Along with Product Leader responsible for oversight of project proposal preparation and execution Ensure handover from all projects to Operations Helps to drive the PMO methodologies and leading-edge technologies to deliver better solutions in an agile manner to the business/clients Supports business/client expectations and satisfaction; identifies, develops, and fosters new and existing business/client relationships at appropriate operational levels with business, clients, strategic partners; and guides teams in delivering to establish/maintain effective business/client relationships Acts as an escalation point for the business/client over the core project team and helps the business/client to navigate within the company to get to the right solutions as required Perform other duties as assigned by management Line Management & Talent Development Ensures allocated resources are aligned with current and forecasted work in terms of capability, quantity, timing, and efficiency A