Manager, Digital Content Experience

The Manager, Digital Content Experience is responsible for delivering Mable's website experience with a focus on content governance, user journeys, and customer acquisition. Key Responsibilities: Own the content experience of Mable's marketing website, focusing on new user journeys and existing customer website journeys. Write, produce, and publish web pages in the Contentful CMS, incorporating business, legal, brand, and marketing requirements. Triage and prioritise inbound website update requests, allocating work to the Web Squad or delivering updates directly. Ensure content governance and legal compliance across the Mable website. Partner with the Strategic Search Manager to deliver SEO/GEO/AEO content priorities. Collaborate with the Performance & Digital Experience team to align performance landing pages with media messaging and audience intent. Monitor, analyse, and improve website performance and customer feedback using GA4 and other tools. Identify, prioritise, and implement improvements to website accessibility. Skills, Knowledge, and Experience: 5+ years of experience in digital content, web production, or digital experience. Strong copywriting and UX writing skills. Hands-on CMS publishing experience (Contentful preferred). Proven experience in content governance and SEO. Working knowledge of web accessibility and inclusive content practices. Strong communication, stakeholder management, and time management skills. Additional Information: Mable offers a range of benefits, including parental leave, flexible work arrangements, and a reward and recognition program. Job Data by YubHub .