Mid-Market Account Executive

Organizations everywhere struggle with the costs and complexities of software solutions that promise to simplify their lives. Freshworks offers a fresh vision for how the world works, building uncomplicated service software that delivers exceptional customer and employee experiences. As a Mid-Market Account Executive, you will own the full sales cycle, build relationships with prospective customers, and help organizations modernize their IT and customer experience operations. You will sell to mid-market organizations with approximately 500-1,000 employees, managing a portfolio of prospective accounts and closing opportunities that typically range from $25K - $40K in annual contract value. Key responsibilities include: Owning the full sales cycle, from prospecting and discovery to solution development, negotiation, and close Building and converting pipeline through strategic prospecting, consultative selling, and strong customer relationships Leading consultative sales conversations to understand customer challenges and build compelling business cases Navigating multiple stakeholders to move opportunities forward and drive successful outcomes Engaging customers directly through virtual selling and in-person meetings Collaborating across teams to deliver effective sales strategies and customer experiences Maintaining a healthy pipeline, accurately forecasting revenue, and consistently executing against sales targets Qualifications include: 3-5+ years of full-cycle closing experience in B2B SaaS sales Strong sales fundamentals, including prospecting, lead discovery, managing objections, negotiating, and closing new business Consultative selling skills, with the ability to understand customer challenges and articulate business value A pipeline generation mindset, with a proactive approach to building opportunities and balancing inbound leads with outbound prospecting Ownership and drive, with a competitive and resourceful attitude in a fast-paced environment A collaborative approach, with effective communication and a willingness to continuously improve This is a hybrid role with onsite expectations of 3x/week (Tuesday - Thursday) from our Downtown Boston, MA office. The compensation package includes: On-Target Earnings (OTE): $200,000 - $260,000, inclusive of base salary and target variable compensation Earning potential: opportunity to earn additional compensation through performance-based commission accelerators Comprehensive benefits: medical, dental, vision, equity opportunities, and paid time off Job Data by YubHub .