Private Banking Associate

This is an opportunity to express interest in future Private Banking Associate positions at RBC. As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. Responsibilities You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice Requirements Minimum of 2 to 3 years of banking experience Working knowledge of Microsoft Office Suite Proven client service skills Excellent organizational skills Nice-to-have Completion of IFC or CSC Post-secondary education in Commerce or Business Administration Fluent in one of the following languages: French, Mandarin, or Cantonese What's in it for you? A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Opportunities to take on progressively greater accountabilities Job Data by YubHub .