Digital Product Manager – Fixed Term

As a Digital Product Manager for AI and LLMs at Bupa, you'll play a crucial role in driving outstanding outcomes for customers and Bupa via digital product development. Key Responsibilities: Define the strategy and roadmap for AI, in collaboration with cross-functional team members and stakeholders, ensuring it aligns with both user needs and business objectives. Identify, validate and deliver AI/LLM-powered website experiences that improve customer journeys. Drive on-site optimisations and content creation to improve how the website is discovered, understood and represented by AI-powered search and answer engines. Identify opportunities to use AI to improve workflows, reducing manual effort and accelerating delivery. Ensure AI experiences are developed responsibly, considering privacy, security, accessibility, bias, explainability, accuracy and appropriate human oversight. What You'll Be Doing: Take ownership of and become an expert in your domain. Define and maintain the strategy, roadmap, and backlog for your digital product, with senior support. Lead the team in prioritising delivery work, doing whatever is needed to enable and unblock the team, make launch plans and ensures a high-quality end product. Identify major user problems in your area and effectively prioritise, break down and solve them with senior Digital Product support. Engage and manage relationships with key stakeholders, ensuring their needs and expectations are met. Requirements: Experience experimenting with or delivering AI/LLM-enabled products, with enough technical understanding to work effectively with engineering, data and AI specialists. Digital product management experience with demonstrated ability to lead digital teams from concept through product discovery, validation and delivery, using the Product Operating Model. Good understanding of user centred design, the software development lifecycle and expertise in working in agile methodologies within complex environments. Solid stakeholder management experience and strong communicator who is able to articulate and drive the product roadmap and outcomes. Benefits: 25 days holiday pro rata, increasing through length of service, with option to buy or sell. An enhanced pension plan and life insurance. Various other benefits and online discounts. Job Data by YubHub .