Data Center Facility Operations Lead

About the Role As the Facility Operations Lead within the Data Center Infrastructure organisation, you will define and manage end-to-end operations across Anthropic's growing fleet of data centre infrastructure. You will be accountable for the global operations management of critical mechanical, electrical, plumbing, and control systems. As a subject matter expert in data centre infrastructure and operations, you will develop scalable processes for execution, help manage data centre partners & vendors, lead deployment schedules, and maintain close coordination with related disciplines such as design, engineering, and capacity planning. If you are experienced in operations, are passionate about HPC data centres, & enjoy working in complex, fast-paced environments, we welcome you to apply. Responsibilities: Define the Facility Operations strategy including SLAs, incident management, reporting methods, and approaches for reporting. Oversee third-party deployment, commissioning, and ongoing maintenance of facility infrastructure such as switch gear, technology cooling systems, and computer room air handlers. Define expectations and standards to enable third-party success in each of the critical operations domains. Create standards for monitoring data centre systems operation, minimising risk, and effectively responding to/managing excursions and incidents. Develop innovative approaches to improve time to market and equipment availability while minimising cost and complexity. Enable scale-out of operations through industry best practices optimisation of bill of materials, logistics, and physical processes. Manage partner relationships and maintain alignment with Anthropic goals. Requirements: Have 10+ years of experience in data centre facility operations as a manager, engineer, technical lead or related role. Can demonstrate a proven track record overseeing a portfolio of mission critical systems. Are a subject matter expert in facility operations process development including deployment, commissioning, & maintenance. Are experienced in third-party partner relationship management. Bachelor's degree in relevant domain or equivalent practical experience. Nice to Have: 15+ years of experience managing operations for large scale data centres. An understanding of AI/ML workloads, including power, cooling, and network connectivity. Experience supporting technology cooling solutions such as rear door heat exchangers and/or cooling distribution units. Experience managing third-party datacentres such as colo operators and/or contract staffing vendors. Familiarity with data centre facilities commissioning processes including developing commissioning plans, creating criteria, and conducting hand-over reviews. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience. Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! Job Data by YubHub .