Customer Consultant

We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG in Freiburg. As a Customer Consultant, you will provide tailored advice to our customers on a wide range of financial products and services. Your Responsibilities: Provide customer-centric advice on financial products and services Build sustainable customer relationships through personal conversations and telephone contact Take responsibility for customer care in your branch Collaborate closely with your branch team Organize your workday independently and be a competent contact person for customers on financial matters Your Profile: Sales talent with a passion for working with people from diverse backgrounds Successful commercial training - ideally as a bank clerk - or several years of professional experience, preferably in customer consulting or sales Lateral entrants with a passion for working with people are welcome High service competence and resilience in everyday work, as well as openness to rapidly changing framework conditions Strong interest in financial topics and economic interrelationships Openness to new technologies and digital applications, including AI-powered tools, to support your daily work Your Benefits: Secure, permanent, and responsible job in a motivated and helpful team Good salary, Christmas and holiday pay, and attractive performance-related remuneration Our collective bargaining agreement offers a 38.5-hour week for a balanced work-life balance Part-time employment possible by agreement Clear career paths and diverse development opportunities Additional Benefits: Emotional well-being: offers such as counseling in difficult life situations and mental health promotion Physical fitness: offers such as comprehensive check-ups, vaccination offers, and healthy lifestyle advice Social networking: offers such as support through the pme family service, fitness center job, flexible working time models, and a comprehensive culture of diversity, equal opportunities, and participation Financial security: offers such as contribution plans for old-age provision, bank services for employees, company bike, or Germany ticket Job Data by YubHub .