Customer and Trading Manager - Convenience

As a Customer and Trading Manager - Convenience at Sainsbury's Supermarkets Ltd, you will be responsible for leading a team to deliver excellent customer service and drive sales growth. The role involves working closely with a small team of managers to ensure the store runs smoothly every day. You will be taking responsibility for the day-to-day running of the store, often being the only manager on site with accountability for the full shop. Key responsibilities include: Managing a team to complete all tasks, ensuring customers are served efficiently and safely People management, including managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate Helping another store occasionally, where close-knit networks of convenience stores exist To be successful in this role, you will need: Previous line management experience in a fast-paced, operational environment A track record of delivering brilliant customer service and coaching colleagues to do the same Experience of leading a team in a fast-paced, customer-facing environment Operational leadership skills, with the ability to take responsibility for store operations in the absence of more senior managers Demonstrated success in meeting or exceeding KPIs In return for your hard work, we offer a competitive salary of £31,700, dependent on experience, store size, complexity, and location. Additionally, you will benefit from: A 10% discount card on shopping at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% on Fridays and Saturdays An annual bonus scheme based on company and individual performance Free food and hot drinks provided in all stores Generous holiday entitlement, maternity and paternity leave A pension scheme with a 4-7.5% employer contribution match A share scheme allowing you to build up an investment at discounted rates Wellbeing support, including emotional support, counselling, legal and financial advice Colleague networks to help you fulfil your potential A cycle-to-work scheme and special offers on gym memberships, restaurants, holidays, and more Job Data by YubHub .