Business Systems Analyst

As a Business Systems Analyst supporting the United States Postal Service, you will help define, document, coordinate, and track software changes. Responsibilities include: Gathering, documenting, and validating business requirements Coordinating discussions between business stakeholders and technical teams Documenting requested software changes Supporting change intake, prioritization, and tracking Performing business and operational impact analysis Identifying affected applications, processes, interfaces, users, and stakeholders Coordinating requirements reviews and approvals Supporting traceability from requirements through testing and implementation Developing business process documentation, use cases, and acceptance criteria Supporting user acceptance testing and defect clarification Coordinating stakeholder communications and status updates Tracking decisions, assumptions, risks, actions, and dependencies Supporting change-management and implementation activities Ensuring that business needs and approved changes are clearly communicated to technical teams To succeed, you will need: Bachelor’s degree in business analysis, information systems, computer science, business administration, or a related field 8+ years of relevant experience in business analysis, business systems analysis, software change management, requirements management, or a related field Point of sale (POS) retail experience or software change experience with a POS Experience gathering, documenting, and validating business and functional requirements Experience coordinating software changes across business and technical teams Experience performing business, operational, and cross-system impact analysis Experience developing process documentation, use cases, acceptance criteria, and traceability materials Experience supporting testing, user acceptance, implementation, and change-management activities Experience tracking risks, issues, actions, assumptions, decisions, and dependencies Strong written, verbal, facilitation, organization, and stakeholder-management skills Experience with Microsoft Word, Excel, PowerPoint, Teams, Outlook, and comparable collaboration tools Experience with Jira, ServiceNow, or another requirements, change, or issue-tracking platform is preferred The likely salary range for this position is $106,275 - $143,783. Job Data by YubHub .