Staff Product Analyst, Driver Supply

Relay is fundamentally reshaping how goods move in an online era. As a Staff Product Analyst, Driver Supply at Relay, you'll decide which Marketplace problems are real and which only look real, before anyone builds a fix. You'll design how Marketplace decides: which signals count, and what good looks like for booking, matching and pay. You'll tell the squad lead what to change and what to stop, and get a decision. You'll build the thing that decides: data applications, monitors and alerts, not decks, using Claude and agents to ship your own tools. The team is around 160 people, with around half in engineering, product and data. They have 45+ advanced degrees across computer science, mathematics and operations research. Relay captures, calculates, analyses and predicts thousands of data points for every single parcel they handle. Requirements: Have owned the decisions a matching, pricing or incentive model fed, in a two-sided marketplace or gig platform, rather than building the model itself. Have seen their work acted on: a leader changed a plan, a team adopted your method, or engineers built what you asked for. Can trace why drivers or couriers stop booking or cancel, and can read the experiments behind a pricing or incentive change, including when a clean test isn't possible. Have been through real change, such as a pivot, fast growth or a new market, and rebuilt something because of it. Are hands-on and fluent in SQL, with or without AI, and happy to build their own analysis apps, monitors and alerts. Would rather ship a working answer this week than a perfect one next quarter. Nice to have: No logistics experience needed, just the appetite to learn a physical operation fast. Job Data by YubHub .