Customer Consultant

We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG in Bielefeld. As a Customer Consultant, you will provide tailored advice to our customers on a wide range of financial products and services. Your Responsibilities: Provide customer-centric advice on financial products and services Build sustainable customer relationships through personal conversations and telephone contact Take responsibility for customer care in your branch Work closely and trustfully with your branch team Organise your workday independently and be a competent contact person for customers on financial matters Your Profile: Sales talent with a passion for working with people from diverse backgrounds Successful commercial training - ideally as a bank clerk - or several years of professional experience, preferably in customer consulting or sales Lateral entrants with a passion for working with people are welcome High service competence and resilience in everyday work, as well as openness to rapidly changing framework conditions High interest in financial topics and economic interrelationships Your Benefits: Secure, permanent and responsible job in a motivated and helpful team Good salary, Christmas and holiday pay, as well as attractive performance-related remuneration Our collective bargaining agreement offers you a 38.5-hour week for a balanced work-life balance Part-time employment is possible by agreement We offer clear career paths and diverse development opportunities - for example, as a specialist or manager Additional Benefits: Emotional balance: offers such as counselling in difficult life situations and mental health promotion Physical fitness: offers such as comprehensive check-up examinations, vaccination offers and healthy lifestyle counselling Social networking: offers such as support through the pme family service, fitness centre job, flexible working time models and a comprehensive culture of diversity, equal opportunities and participation Financial security: offers such as contribution plans for old-age provision, bank services for employees, company bicycle or Germany ticket Job Data by YubHub .