Customer and Trading Manager - Small Supermarket

We are seeking a Customer and Trading Manager to lead our small supermarket team in March, Cambridgeshire. As a Customer and Trading Manager, you will be responsible for the day-to-day running of the store, ensuring excellent customer service, and managing a team of employees. The salary for this role will be dependent on your experience, as well as the store size, complexity, and location, but starts from £31,700. Responsibilities: Working closely with a small team of managers to ensure the store runs smoothly every day Taking responsibility for the day-to-day running of the store, often being the only manager in with accountability for the full shop Working alongside a team to complete all tasks, ensuring customers are served efficiently and safely Managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate Helping another store occasionally, as needed Requirements: Previous line management responsibilities in a fast-paced, operational environment Experience providing brilliant customer service and coaching a team to do the same Ability to deliver KPIs and other performance indicators Experience managing disciplinaries, performance issues, and other employee relations issues Leadership skills, with the ability to operate independently in the absence of more senior management Benefits: Discount card offering 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount off at Sainsbury's every Friday and Saturday Annual bonus scheme based on company and individual performance Free food and hot drinks provided for colleagues in all stores Generous holiday entitlement, maternity and paternity leave Pension matching 4-7.5% of contributions Sainsbury's share scheme Wellbeing support, including emotional support, counselling, legal and financial advice Colleague networks and Cycle to Work scheme Job Data by YubHub .