Spécialiste de produit - Databricks

As a Product Specialist at Ubisoft Montreal, you will help our clients get the most out of the Databricks data and artificial intelligence platform. Under the supervision of the Databricks Product Manager, you will act as a subject matter expert to help our clients understand product features and use the platform. Responsibilities: Assist clients in getting started with the product Present product demonstrations Coordinate training sessions Respond to community questions about the product Provide support to clients for requests requiring additional assistance, and act as the first point of contact if needed Collect client feedback and needs, and propose solutions to the Product Manager Explore new possibilities for using the product Suggest improvements to the client experience in support processes, communication channels, documentation, product discovery, and conversational agents Qualifications: Practical experience with Databricks in at least one of the following areas: business intelligence, Unity (AI) Gateway, or machine learning Experience in a data-related role and in-depth knowledge of the Databricks platform Experience in creating documentation, tutorials, or training content Strong communication, interpersonal, and listening skills A customer-centric approach with a focus on support Ability to interpret information and summarise key points Ability to collaborate with diverse clients Job Data by YubHub .