Customer and Trading Manager - Online

Be the first to apply for this role as a Customer and Trading Manager - Online at Sainsbury's Supermarkets Ltd in London. As a Customer and Trading Manager - Online, you will plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in-store online service. You will be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all online and in-store customers. Responsibilities: Plan and orchestrate the delivery of an online picking and delivery team Be a visible leader, engaging and coaching a large team of shoppers and drivers Collaborate with other managers to ensure the success of the shopping experience of the overall store Manage performance and capability, conduct disciplinaries, and ensure scheduling and pay are accurate Requirements: Previous line management responsibilities in a fast-paced, operational environment Experience of leading a team in a fast-paced, customer-facing environment Operational leadership skills Demonstrated success in meeting or exceeding KPIs Experience of managing employee relations issues Benefits: Salary from £34,450 Discount card with 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat Annual bonus scheme Free food and hot drinks provided Generous holiday entitlement Pension with 4-7.5% matching contributions Sainsbury's share scheme Wellbeing support Colleague networks Cycle to Work scheme Special offers on gym memberships, restaurants, holidays, and more Job Data by YubHub .