Associate VP

We are seeking an Associate Vice President, Client Partner to help develop new opportunities in the North American market and deliver excellence across new contracts. As a Client Partner, you will lead our largest client relationships on behalf of DEPT. You will be responsible for curating talent, capability, and services that represent the best of our company. Your primary focus will be on building client relationships and establishing new accounts. Key responsibilities include: Partnering with senior clients as a trusted advisor Setting a strategic vision for the business to deliver growth for Client and DEPT Constantly learning and understanding changes happening in culture, technology, commerce, and content Engaging a multi-disciplinary team to ensure work meets client expectations Understanding end-to-end customer journey and optimising the marketing ecosystem Acting as an escalation point for client issues Creating best-in-class onboarding for agency team and clients Sharing thought leadership and perspectives with clients You will bring: Excellent interpersonal, written, and verbal communication skills Extensive account management and client partnership experience in a digital design environment Experience managing large and complex projects and clients Expert conflict resolution skills Enterprise experience partnering with clients at Fortune 500 companies We offer: A flexible, hybrid/remote working policy An excellent salary based on experience (£160-170k CAD) Mental health support and company sick pay scheme 15 days paid holiday annually Refreshments provided in the office Enhanced family-friendly policies Social and cultural events Inspirational talks and learning opportunities Job Data by YubHub .