Renewal Specialist

This role engages early and frequently with customers and partners to help solve technology challenges, address competitive risks, and enhance the product experience. Key Responsibilities: Manages consultative renewal engagements focused on lower-volume, high-value, and complex opportunities Demonstrates expertise in assigned architecture and working knowledge of Cisco's broader portfolio Aligned to select strategic or large enterprise accounts Plays a key role in discovery and consultative discussions with customers to uncover business priorities Applies customer insights, competitive intelligence, and market trends to position Cisco's capabilities and innovations Conducts proactive and strategic risk assessments across competitive, adoption, and technology dimensions Owns renewal quote creation and supports negotiation efforts Applies advanced consulting tools and methodologies to optimize renewal outcomes Identifies and helps connect innovative solutions Drives process simplification and automation across renewal workflows Collaborates closely with account teams to ensure renewal strategies deliver innovative and measurable customer outcomes Demonstrates technical expertise in assigned architecture and related portfolio offerings Synthesizes customer feedback and renewal challenges to inform improvements to Cisco's renewal frameworks, tools, and documentation Leverages advanced software, automation, and AI capabilities to drive innovation in renewal execution Contributes to the development of renewal documentation and best practices Facilitates collaboration across sales, customer success, and delivery teams Owns execution of strategic renewal motions, influencing internal and external stakeholders Mentors junior renewal specialists and contributes to team knowledge sharing Minimum Qualifications: Bachelor's degree + 5 years of related experience, or Master's degree + 3 years of related experience, or PhD + 0 years of related experience Job Data by YubHub .