Shift Supervisor

We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience. At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, and prioritize safety and quality in everything we do. As a Shift Supervisor, you will be a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service. When there is no manager or Operations Supervisor onsite, you will lead the store staff, ensure smooth store operations, and complete all opening and closing procedures. Responsibilities Management: Work effectively with store management and store crews Supervise the store's crew by assigning, directing, and following up on activities Communicate information effectively to and from store management and crews Customer Service: Assist customers with questions, problems, and complaints Promote CVS customer service culture Handle customer relations issues according to company policy and promote a positive shopping experience Maintain customer/patient confidentiality Merchandise/Presentation: Price merchandise Stock shelves Execute displays, sign and inventory of weekly, promotional, and seasonal merchandise Execute the display and maintenance of off-shelf merchandise Reset departments following POGs Requirements Deductive reasoning ability, analytical skills, and computer skills Advanced communication skills and supervision skills Ability to work a flexible schedule, including early mornings, overnights, and weekends, and to respond to urgent issues at the store Preferred Qualifications Experience as a retail supervisor Education High School diploma or equivalent preferred but not required Benefits Eligible for a range of benefits and programs that support physical, emotional, and financial well-being, including dental, vision, wellness resources, employee discounts, and access to certain voluntary benefits Job Data by YubHub .