Shift Supervisor

We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience. At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable, and prioritize safety and quality in everything they do. As a Shift Supervisor, you will be a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: Management: Work effectively with store management and store crews Supervise the store's crew through assigning, directing, and following up on all activities Effectively communicate information both to and from store management and crews Customer Service: Assist customers with their questions, problems, and complaints Promote CVS customer service culture (greet, offer help, and thank) Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers Maintain customer/patient confidentiality Merchandise/Presentation: Price merchandise Stock shelves Execute the displays, sign, and inventory of weekly, promotional, and seasonal merchandise Execute the display and maintenance of off-shelf merchandise Reset departments following planograms Required Qualifications: Deductive reasoning ability, analytical skills, and computer skills Advanced communication skills and supervision skills Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications: Experience as a retail supervisor Education: High School diploma or equivalent preferred but not required Anticipated Weekly Hours: 40 Time Type: Full-time Pay Range: $17.00 - $26.00 Benefits: Medical, dental, and vision coverage Paid time off Retirement savings options Wellness programs, and other resources, based on eligibility Job Data by YubHub .