Customer Assistant

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Burnley, Lancashire. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting colleagues, and maintaining a clean and tidy store environment. Job Responsibilities: Provide thoughtful, friendly, and helpful service to customers Assist customers with queries and resolve issues promptly Maintain a clean and tidy store environment, including shelves and stock areas Support colleagues and work collaboratively as a team Use digital tools to enhance customer experience and perform tasks efficiently Develop knowledge of products, services, and promotions to make helpful recommendations to customers Requirements: Friendly and welcoming demeanor with a genuine enthusiasm for helping customers Ability to thrive in a fast-paced, physical, and high-energy environment Committed team player with flexibility and willingness to work across the store Open to learning, developing, and trying new things to improve customer service Confident in using new digital tools and technology to perform tasks efficiently Benefits: Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday Holiday entitlement based on hours worked Enhanced Family Leave policies, including maternity, paternity, and adoption support Pension and life cover, with company matching of 4-7.5% of pension contributions and up to 6x life cover Sainsbury's share schemes, allowing employees to buy shares at discounted prices Other retail savings, including discounts on eating out, holidays, and at other retailers Physical wellbeing programs, such as cycle to work and bike rental schemes, reduced price gym access, and health/dental cash plans Mental wellbeing support, including 24/7 access to Employee Assistance Programme and online wellbeing platform Financial support options, including interest-free season ticket loans, pay advance, affordable loans, and savings directly from pay Job Data by YubHub .