Lead - Account Executive

Organizations everywhere struggle with the costs and complexities of software solutions. Freshworks offers a fresh vision for how the world works, building uncomplicated service software that delivers exceptional customer and employee experiences. As a Lead Account Executive, you will drive growth and consistently exceed revenue goals within a defined territory. You’ll win new accounts, strengthen relationships with existing customers, and apply your SaaS expertise to engage effectively with both business and technical decision-makers. Responsibilities: Execute territory strategies to win enterprise business, grow market presence, and consistently exceed targets in an aligned territory. Lead the full sales cycle, from prospecting to negotiation and closure, to deliver predictable, high-performance results. Build trusted executive relationships, address diverse business challenges, and position Freshworks as the partner of choice. Partner with cross-functional teams to deliver seamless customer experiences and contribute to a culture of shared success. Develop and manage a strong pipeline with accurate forecasting. Qualifications: 5 to 8 years of quota-carrying SaaS sales experience in mid-market or enterprise accounts, with a proven track record of exceeding revenue goals. Previous experience with ITSM/ITAM solutions is an advantage. Demonstrated ability to manage full sales cycles, engage diverse stakeholders, and deliver measurable business impact. Skilled in prospecting, pipeline development, and forecasting, applying a structured yet flexible approach to consistently meet targets. Expertise in solution selling, with the ability to understand customer needs and position software solutions that drive productivity, engagement, and ROI. Growth-oriented, with a customer-first mindset and the ability to build strong cross-functional partnerships that unlock new opportunities. Fluency in French and English is a must. Job Data by YubHub .