Senior Product Manager, App o11y | Canada | Remote

Grafana Labs is seeking a Senior Product Manager for Application Observability (App O11y). As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You'll own your product’s roadmap, collateral, and market research, and collaborate with Grafana leadership on fine-tuning your product’s goals. The opportunity: As the Product Manager for Application Observability (App O11y), you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. Responsibilities: Transform ideas and feedback into a product vision and roadmap Empathize with customer problems in order to collect user needs, requirements, and pain points Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering Requirements: A BS/BA in Computer Science, a related field, or equivalent work experience 5+ years of experience in Product Management 5+ years of experience in a B2B SaaS product Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders Nice to have: Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope Experience with eBPF and/or automatic instrumentation Experience with open source software and/or commercial open source companies Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings Experience operating applications in production, being on call, or troubleshooting performance and reliability issues Benefits: 100% Remote, Global Culture Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment Transparent Communication – Expect open decision-making and regular company-wide updates Innovation-Driven – Autonomy and support to ship great work and try new things Open Source Roots – Built on community-driven values that shape how we work Empowered Teams – High trust, low ego culture that values outcomes over optics Career Growth Pathways – Defined opportunities to grow and develop your career Approachable Leadership – Transparent execs who are involved, visible, and human Passionate People – Join a team of smart, supportive folks who care deeply about what they do In-Person onboarding Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. Job Data by YubHub .