Senior Software Development Engineer - Amazon Connect

Capital One · Nottingham, Eng · hybrid We're seeking a Senior Software Development Engineer to join our UK Connect team, supporting Capital One's UK Contact Centre operation using Amazon Connect on Amazon Web Services (AWS). As a Senior Software Development Engineer, you will set and maintain engineering standards, bring peers along on the journey, and have the opportunity to work with various technologies. Responsibilities: Design and own software engineering development deployments from start to finish Think strategically about back-end architectural and design patterns Lead by example, setting engineering best practices, and mentor other engineers Enjoy automation and proactively manage system optimisations Participate in proactive incident management and identify bottlenecks Requirements: Production-grade experience of software engineering and knowledge of the software development lifecycle Experience with Node/TypeScript or Go for primary software development Familiarity with AWS Serverless Ecosystem, Amazon Connect Customer, and custom-built front-end portal Knowledge of Jenkins for infrastructure as code and CI/CD pipeline management Experience with monitoring and logging tools such as Logz.io and NewRelic Benefits: Competitive pension and performance-based bonus schemes 25 days of annual leave, increasing with tenure, with the option to buy 5 additional days Access to premium care through private medical insurance Enhanced parental leave Up to £5,000 in funding for external qualifications Work Environment: Hybrid working, with Tuesday, Wednesday, and Thursday in the office On-site gym, restaurant, and dedicated Learning Loft