Technical Program Manager

Cisco · Milpitas, California · $138,100.00 to $196,500.00 Join Cisco's AI Platform Group to accelerate the delivery of groundbreaking generative AI and cloud-native SaaS solutions. Our team drives Cloud Control,Cisco's top-priority enterprise platform integrating our networking, security, and observability portfolio with modern AI. Your Impact Own the day-to-day delivery of defined cloud-native SaaS and generative AI workstreams from initial technical planning through production launch. Translate product requirements and architectural plans into clear work breakdown structures, milestones, dependencies, and delivery commitments. Coordinate cross-functional contributors across Product Management, Core Software Engineering, Applied AI/ML, Data Platforms, Infrastructure, and Security. Proactively track critical paths, surface delivery risks early, resolve routine operational blockers, and escalate architectural or resourcing trade-offs with clear context. Support release readiness, testing, deployment validation, and operational handoffs, tracking reliability and monitoring requirements alongside engineering teams. Foster strong execution hygiene by applying fit-for-purpose Agile practices, facilitating sprint rituals, and contributing to shared delivery templates. Minimum Qualifications Bachelor's degree in Computer Science, Computer Engineering, or related technical field, plus 2+ years of experience in technical program management, software delivery, or software engineering. Applied experience coordinating cross-functional software, cloud SaaS, data, or AI projects through a production release or major milestone. Demonstrated ability to build project schedules, track dependencies, manage critical paths, and resolve operational blockers using Jira or equivalent tooling. Foundational understanding of modern software development lifecycles, Agile practices, cloud services, and APIs to collaborate effectively with technical teams. Preferred Qualifications Experience supporting enterprise SaaS platforms or cloud-native microservices environments. Familiarity with Generative AI concepts, LLM integration, agentic workflows, RAG pipelines, or AI evaluation harnesses. Educational background from a top-tier engineering institution or demonstrated AI internship / capstone project experience. Experience supporting API integrations, data platform pipelines, security compliance, or operational readiness reviews. Benefits Medical, dental and vision insurance 401(k) plan with a Cisco matching contribution Paid parental leave Short and long-term disability coverage Basic life insurance Paid time away (vacation, holidays, sick time) Optional 10 paid days per full calendar year to volunteer