Engineering Manager, Services

Slice · Remote- Canada, United Kingdom or North Macedonia · $150k-$175k CAD base · remote We believe independent restaurants deserve the same advantages as big chains without giving up their independence. The Challenge to Solve Slice's Services teams build the backend systems, APIs, integrations, and operational capabilities that power our platform. We are looking for a high-agency Engineering Manager who can identify the most valuable problems, turn ambiguity into clear direction, and build a team capable of delivering exceptional results. The Role Own customer and business outcomes Partner with Product, Design, Data, and Operations to identify the problems most worth solving. Define success through measurable value for pizzerias, customers, and the business,not projects completed or code shipped. Lead technical direction Guide architecture and engineering decisions across the services your team owns. Help the team balance speed, reliability, simplicity, and long-term system health. Build a high-agency team Give engineers context, clear decision boundaries, and meaningful ownership. Expect them to move with urgency, exercise judgment, raise issues early, and own what happens in production. Raise execution standards Help the team deliver valuable improvements frequently without sacrificing quality. Reduce unnecessary ceremony, make risk visible, and build lightweight mechanisms that improve focus and learning. Develop exceptional people Hire and retain outstanding engineers, including those from unconventional backgrounds who demonstrate unusual ability and drive. Lead across Slice Build strong relationships with other engineering, product, and business leaders. Influence through judgment and results rather than hierarchy. The Team You will lead engineers working on services that power key Slice experiences. The team collaborates across the US, Canada, UK, and North Macedonia, alongside partners in Product, Design, Data, and Operations. The Winning Recipe We care more about evidence of impact, judgment, and trajectory than a perfectly conventional background. Strong candidates will bring: Experience building and operating customer-facing software or platforms. Experience managing high-performing engineering teams. Strong technical judgment across backend services, APIs, distributed systems, cloud infrastructure, and production operations. Experience with Python, Go, Ruby, or comparable backend technologies. A record of improving both customer outcomes and engineering effectiveness. The ability to turn complex, ambiguous problems into clear direction. A founder-minded approach: resourceful, decisive, intellectually curious, and unwilling to wait for perfect conditions. Strong instincts for leverage,knowing when to move quickly and when deeper investment is necessary. The courage to challenge weak thinking, including your own. Clear, direct communication across technical and non-technical audiences. Low ego, high standards, and a strong sense of personal accountability. The Extras Benefits include: Medical, dental, and vision plans. Flexible working hours. Generous time-off policies. Employee well-being allowance for eligible employees. Market-leading maternity and paternity schemes. Compensation package: $150k-$175k CAD base, plus benefits.