Data Center Technician

Amazon Web Services (AWS) · onsite Join the AWS team as a Data Center Technician and play a critical role in maintaining global cloud infrastructure. You'll perform hardware and network diagnostics, physical repairs, and participate in on-call rotations. As a Data Center Technician, you'll be responsible for: Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors Performing on-call duties and participating in scheduled maintenance and change management activities Contributing to documentation and process improvement initiatives based on your analysis of operational issues Helping to interview, train and onboard new team members Physical demands of the job include: Lifting and moving material up to 40 pounds each Working in cramped and/or elevated locations Bending, lifting, stretching, and reaching Standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation Work in an industrial environment Work shifts longer than 8 hours to support 24/7 operations Requirements: 1+ years of computer networking experience 1+ years of Linux operating systems experience Bachelor's degree in Information Technology, Computer Science, or a related field Experience in computer networking Experience working with Linux operating systems Can lift and rack equipment up to 40 pounds Experience with computer hardware troubleshooting and repair Preferred qualifications: Experience dealing effectively with customers during problem resolution and operating efficiently under pressure Experience managing work and priorities through a ticketing system Experience with cabling infrastructure best practices and methodologies Experience working in a data center environment