Customer Consultant

We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG in Dillenburg. As a Customer Consultant, you will be responsible for providing demand-oriented advice on our comprehensive range of financial products. Your tasks will include: Building sustainable customer relationships through personal conversations and telephone contact Taking responsibility for customer care in your branch Working closely and trustfully with your branch team Organising your workday independently and being a competent contact person for customers on all financial matters To be successful in this role, you should have: Sales talent with a passion for working with people from diverse backgrounds A successful commercial education - ideally as a bank clerk - or several years of professional experience, preferably in customer consulting or sales High service competence and resilience in everyday work, as well as openness to rapidly changing framework conditions A strong interest in financial topics and economic interrelationships In return, we offer: A secure, permanent, and responsible job in a motivated and helpful team A good salary, Christmas and holiday pay, and an attractive performance-related remuneration A 38.5-hour week for a balanced work-life balance thanks to our collective bargaining agreement Clear career paths and diverse development opportunities - for example, as a specialist or manager A wide range of benefits that cover all your professional and personal needs We offer a variety of benefits, including: Emotional well-being: offers such as counselling in difficult life situations and mental health promotion Physical fitness: offers such as comprehensive check-ups, vaccination offers, and healthy lifestyle advice Social networking: support through the pme family service, fitness centre job, flexible working time models, and a comprehensive culture of diversity, equal opportunities, and participation Financial security: offers such as contribution plans for old-age provision, bank services for employees, company bicycle, or Germany ticket Job Data by YubHub .