Patient Administrator

Circle Health Group · Harrogate · £24,947.00 per year We are seeking a Patient Administrator to join our team at The Duchy Hospital in Harrogate. This full-time role involves 37.5 hours per week and offers a salary of £24,947 per year. The successful candidate will contribute to the smooth running of the patient administrative process throughout the patient journey. Key responsibilities include: Ensuring the Circle Health Group best practice process maps are followed to provide an efficient, professional, and standard service to patients, visitors, consultants, and staff Managing patient queries efficiently and professionally Handling incoming and outgoing mail Approving electronic bookings and updating booking information Maintaining knowledge of Health and Safety at Work Act and ensuring appropriate measures are taken Complying with all relevant mandatory training To be considered for this role, applicants should meet the following criteria: Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence Proficiency in using a PC, including software and systems Basic financial awareness Previous administration experience in a private healthcare environment is beneficial As a valued member of our team, you will have access to a wide range of employee benefits, including: 25 days holiday per year + bank holidays, increasing to 30 days with service Private Pension Scheme Private Healthcare Scheme for treatment at our hospitals Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Non-contributory life insurance Staff engagement hub with access to discounts and extensive rewards and voluntary benefits Access to resources, tools, and services to support your wellbeing Employee recognition programmes Industry-leading training and development opportunities