Band 7 Service Manager

Royal Free London NHS Foundation Trust · Barnet, Hertfordshire · £55524.00 to £62652.00 An exciting opportunity has arisen for an enthusiastic and motivated Therapy Services Service Manager to join the Therapy Services Management Team at Barnet and Chase Farm Hospital on a fixed-term basis. This role provides operational management support across Therapy Services, ensuring the effective delivery of administrative, performance, governance and workforce functions. Working closely with the Head of Therapy Services, clinical leads, Assistant General Manager and multidisciplinary teams the postholder will support service delivery, performance monitoring, business planning and service improvement initiatives. The successful candidate will lead the administrative teams, ensuring high-quality administrative support to clinical services, effective workforce management, compliance with mandatory training requirements, and achievement of key performance targets. The postholder will play a key role in analysing and interpreting operational, workforce and activity data to support decision-making, service development and performance improvement. They will also contribute to governance processes including complaints, incidents, risk management, audits and quality improvement projects. Main duties of the job Provide operational management support across Therapy Services. Lead and manage administrative and clerical teams. Monitor and report on service performance, activity and workforce metrics. Support recruitment, appraisal, mandatory training compliance and workforce management processes. Assist with governance activities including complaints, incidents, audits, risks and quality improvement projects. Support business planning, service development and transformation projects. Manage delegated budgets and support financial performance monitoring. Produce and analyse performance reports to support operational and strategic decision-making. Represent Therapy Services at meetings and forums as required. Work collaboratively with clinical and administrative teams to improve patient experience, service efficiency and operational performance. Benefits Competitive salary: £55,524 to £62,652 per annum Agenda for Change pay scheme Flexible working hours Generous benefits package