Receptionist/Admin

Beam Park Medical Practice · Rainham · Negotiable · onsite Beam Park Medical Practice is seeking a full-time and part-time Receptionist/Administrator to join our team. As a Receptionist/Administrator, you will have good people skills to deliver patient services in an efficient and professional manner. You will need to possess a high level of organisational skills, have excellent communication skills with a good team spirit. The main duties of the job include: Handling incoming patient calls, responding to patient queries, and assisting with appointment bookings Delivering patient services in an efficient and professional manner Being welcoming, friendly, and helpful to patients and visitors Working with the team, including front and back office teams Assisting with the smooth running of the practice Ensuring that both front of house and administrative targets are met and maintained Undertaking administrative tasks Liaising with healthcare professionals when necessary Initiating contact with and responding to requests from patients, team members, and external agencies Helping new patients get settled into the practice The practice prioritises career development and staff wellbeing for its 150+ staff members and is committed to supporting the education, training, and development of its nursing workforce. Person Specification: Experience working with the general public and in administrative roles (essential) Experience working in a healthcare setting and previous experience in a GP practice (desirable) GCSE grade A-C (9-4) in English and Maths (or equivalent) (essential) NVQ in Customer Service or equivalent experience (desirable) Benefits: No specific benefits mentioned. Job Details: Salary: Negotiable Contract: Permanent Working pattern: Full-time, Part-time